Troubleshooting
Before you can connect an account to CloudSploit, CloudSploit must be able to assume the role. If you are receiving this error, ensure that your cross-...
Sat, 23 Jul, 2016 at 12:18 AM
There are several reasons that background scans may not be running against your connected account:
The cross-account IAM role may be invalid or m...
Sat, 23 Jul, 2016 at 12:18 AM
If you are seeing a large number of "UNKNOWN" results in your scan reports, it is likely that the cross-account IAM role you setup does not have...
Sat, 23 Jul, 2016 at 12:18 AM
If you receive the following error:
"Unable to reset email password. User may have signed up using a OAuth or SAML provider."
It is ...
Sat, 13 Aug, 2016 at 1:11 AM
If you are having trouble accessing the CloudSploit homepage or dashboard, first, make sure you are not blocking connections to Google. Google serves as our...
Sat, 4 Mar, 2017 at 1:41 PM
Many of our users make use of a centralized S3 bucket in one AWS account and then ship all of their CloudTrail logs to this bucket from their other AWS acco...
Wed, 31 May, 2017 at 7:13 AM
On 2018-10-01 from approximately 1pm ET to 8pm ET, a number of EC2 and EC2-dependent services in the us-west-2 AWS region experienced increased levels of AP...
Mon, 1 Oct, 2018 at 10:30 PM
As part of the onboarding wizard, CloudSploit provides the option to connect your account using a CloudFormation template. This is the recommended way to co...
Fri, 9 Nov, 2018 at 7:54 AM
Background CloudSploit relies heavily on the cloud provider APIs to obtain metadata associated with the account resources and makes its security evaluation...
Wed, 14 Aug, 2019 at 8:26 PM
Issue: When scanning Azure subscriptions, results for the "Key Expiration Enabled" plugins are shown as "Unknown" with the message: ...
Wed, 29 Apr, 2020 at 12:32 PM